About Holly
3x Digital Customer Success Leader & Consultant
I love helping companies increase their CSM-to-Account ratios by leveraging the power of Digital Customer Success. After building 3 Digital CS functions from scratch at Adobe, Heap, and Contentsquare, now I help clients build their own Digital CS functions.
Whether you're looking to create emails, in-app guides, a digital community, a digital university, or all of the above, I'll help you help your customers self-serve to get value from your product.
Digital CS efforts live and die by data, so I'll show you how to use data to trigger campaigns, and how to use data to prove how your Digital CS programs have impacted revenue.
Whether you're looking to create emails, in-app guides, a digital community, a digital university, or all of the above, I'll help you help your customers self-serve to get value from your product.
Digital CS efforts live and die by data, so I'll show you how to use data to trigger campaigns, and how to use data to prove how your Digital CS programs have impacted revenue.
